Button link to external website can't open.
We have received some ticket about the website url not opening.
So in the button settings, you will see the screenshot below:
You can choose “Native”, it will open on the new tab. it will works on all the website.
All the options below: Full - 100%; Medium - 75%; Compact - 50%, all these option will open the website in iFrame. Because some of the website don’t support open in iFrame, so you will face the issue.
Related Articles
Add Facebook Chat widget to the website
In this document, you will learn how to add a live chat widget to your website. Currently, we support to add a Facebook Messenger chat widget to your website or landing pages. Create a Customer Chat widget You can go to your Facebook Messenger ...
What if the Facebook "Start Verification" button is Greyed out/isn't visible?
If you haven't completely added your 'Business Information' to your Facebook Business Manager Account, chances are: 1. When you apply for Facebook Business Verification, the business is greyed out & isn't clickable. or 2. The button isn't visible. ...
If the Start Verification button is not available
Your Business Manager may not be eligible for verification. In this case, you won’t be able to click the Start Verification button: To enable the button, please: Fill out all of the information in the Business Info page, inside the Facebook Business ...
How to add URL button in WhatsApp Channel?
WhatsApp Official API doesn't support URL button, you can try: Print out the URL using text message, it's clickable if you don't mind exposing the link Use a third-party short URL service to hide the link if you don't want to expose the link Use ...
Can Webchat Widget be opened by default without click the button?
Can Webchat Widget be opened by default without click the button? The answer is yes, add the following script after the install code. <script async defer src="https://ocpomni.alendei.io/js/widget/sbumykiclhgsxnxl/float.js"></script> <script> ...