Flow Builder Overview

Flow Builder Overview

This section will give you an overall idea about how to use the OCP flow builder. You can open a flow and try side by side when you learn it.

 IMPORTANT - 💁 Please make sure you go through every detail on this page before you start building bots.


Flow, Sub Flow and Step

 

Flow Type

To begin with, you need to create a flow. Currently, OCP provides you with 11 types of flow:

 

Sub Flow Type

Flow consists of sub flows. There are 3 types of sub flow:

 

Step Type

Sub Flow consists of steps. There are 8 types of steps:


The differences among different types of flow are Flow Setup, Send Message Step and Question Step. Each channel has its own limitation of message types. For example, you can display a product gallery in Facebook Messenger while the SMS channel doesn't support that.


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