How to get help?
In this help document, you will learn how to get help and also how to submit a support ticket.
OCP Knowledge base has very good documented help documents, you can find most of your answers here:
More and more content is added frequently.
We always publishes new videos about training, tutorials, feature releases, tricks & tips.
You can subscribe to our youtube channel, and always stay up to date.
Submit a support ticket
You can submit a support ticket right in your dashboard.
We encourage you to submit the support ticket regarding the bugs you experience & account issues.
For the bug-related issues, we need detailed (and step by step) instructions or videos to understand the structure of the flow and the root cause of the issue to be able to provide a quick resolution.
To be able to provide effective and timely resolution, it is important that all Support emails include the following information;
Detailed description
Video (preferred) / Screenshots of the concern
Consent to confirm If you allow OCP Support to access your Workspace to investigate the issue and to conduct tests on your behalf.
In the OCP dashboard, you can find the "Email Us" link at the top right corner, under.
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