In this help document, we will show you how to set up the Whitelabel domain for your Whitelable plan.

What plan supports Whitelabel?

      The Whitelabel plan or Partner plan allows you to set up your custom domain. If you want to upgrade, please visit the Alendei website for more details.

Checklist to set up your custom domain You will need:

• Cloudflare free account with your domain already migrated to the Cloudflare account

• OCP Whitelable or Partner plan.

Set up custom domain step by step

• Step 1:

            You should already migrate your domain to the free Cloudflare account, if you haven't already, here is a helpful article reference for you to complete the migration.

• Step 2:

            Login in to your OCP dashboard, in the main workspace, you should be able to find "Whitelable Settings" from the left panel as per the screenshot below:

                  

• Step 3:

            Once you open Whitelabel settings, you will be able to find the custom domain settings and the value you need to redirect your subdomain to.

            Pointing subdomain to Record Type A

            Currently, you need to point your subdomain to 65.20.83.35

            Let's assume you want to set up your custom domain as below: chat.domainx.com to point to OCP.

            You need to put the domain as below in the OCP dashboard.

• Step 4a:

            Now, let's go to the Cloudflare account, you should already migrate the domainx.com to your free Cloudflare account.

            In the DNS settings, you need to add a new A record with the settings as shown in the picture below;

            After you save the record, it should appear like this;

            Make sure you turn the proxy on in the settings.

            Also if you go to SSL/TLS settings in your Cloudflare, you should set the encryption to Flexible.

• Step 4b:

            Now, let's go to the Cloudflare account, you should already migrate the Domainx.com to your free Cloudflare account.

            In the DNS settings, you need to add a new A record with the settings as shown in the picture below;

            After you save the record, it should appear like this;

• Proxy Settings

            Make sure you turn the proxy on in the settings.

            Also if you go to SSL/TLS settings in your Cloudflare, you should set the encryption to Flexible.

            If you follow the instruction above, you should already have your custom domain set up properly.