Templates

Templates are a good way to offer ready-made, plug & play solutions for your customers. As partners, you will have the option to set up your own custom template store.

You will be able to:

• Select/Activate the template you want from our official template store

• Build out your own template store that is only available to the customers under your custom domain.

One important thing, by default, all chatbot templates are inactivate. so you will not see any templates in the template marketplace. You will need to activate the one you need, and then those templates will show up across workspace under your custom domain.

Select & activate the template you need

If you select/activate a few templates, and then every workspace under your custom domain will only see those templates.

​

Another important thing about template stores is that any workspace under your custom domain can publish the template, but the templates published will only be available/shown under your template store.

You can find & build your own templates, from the My contents, and then My bot templates.

Publish the template only to your partner domain

Learn how to publish the template only under your custom domain from the video tutorial below

This is a tutorial for OCP partners.

You can only build and publish the template for customers under your custom domain.

The template won't be shared with the OCP Official template store!

Here is how to do it:

✅ Create the template under the workspace of your custom domain or your main workspace

✅ Publish it

✅ Go to partner settings -> Activate the published template!

Job Done! 🥳

• Related Articles

• Templates Store

  Access templates: You may access your template store from your workspace; on the left side panel, you can see all of the templates. There are two types of templates: free and premium. You can narrow your search results by using the free or premium ...

• Purchased Templates

  Under Template, you can first filter the flow to check paid templates. When you click on install template, after selecting the bot where to install the template, you will get the pop-up screen where you will get the button (Pay now) to pay the fee. ...

• Installed Templates

  You may see all of the templates that have been installed, along with their version and date. Also, the permissions of the installed template: publishable, editable, and viewable. Permissions: If publishable is disabled, the user can't publish the ...

• Templates Sync & Channel Updates

  OCP allows its users to create and synchronize WhatsApp templates directly from the platform. These are the main functionalities: Template Creation: Navigate to Content > Messenger Templates to create templates within OCP. Categories Supported: ...

• Titles for WhatsApp Message Templates

  OCP has introduced a new feature that allows administrators to assign titles to WhatsApp Message Templates. This enhancement improves usability by allowing Live Chat agents to easily identify and select templates based on assigned titles. ...