Why do I get the “License error!” error and my app goes offline?

Why do I get the “License error!” error and my app goes offline?

You get this error for a few reasons, as follows:

# - Your license info from your AppMail app, from Backend > Settings > License is outdated. Update it properly.
# - Your license info on our servers is outdated.
# - You are using AppMail as a SaaS platform, but you own just a regular license.

If you bought a Regular License and you’re using AppMail as a SaaS platform, buy an Extended License, then put the right info in Backend > Settings > License.

    • Related Articles

    • This license is already registered to another AppMail instance

      This article is about the following error message that you get in your AppMail dashboard: {"errors":{"license_key":"This license is already registered to another AppMail instance"},"message":"General error","status":"error"} Why do I get this error? ...

    • What license do I need?

      AppMail is offered under two licenses, regular and extended. The regular license allows you to use AppMail for personal purposes, that is, for your website(s), where you don’t have any material win from directly using the application but only use the ...

    • Error: Your credentials are incorrect

      This is how the error message might look in AppMail: Why am I receiving this error message, and how do I fix it? When attempting to add a delivery server in AppMail, you might encounter the error message: "Cannot create the permanent_fail webhook: ...

    • Using Sparkpost, I get a “Forbidden” error message when I try to validate the delivery server

      The error message can look like: Cannot send the confirmation email using the data you provided. Here is a transcript of the error message: Forbidden. This happens because when you have created the SparkPost Api key, you haven’t checked all the ...

    • While importing, I get this error - The CRSF token could not be verfied

      This error happens when you try to upload a larger file than your PHP configuration allows. In order to fix this issue, you need to edit your server php.ini file, usually located in /etc/ and increase the upload limit. The 3 directives that you have ...