Will the bot stop when reaching limits?
Unlike other chatbots in the market, we actually cares about you!
Once your workspace consumes all bot user limits, the chatbots will not stop working. Rather OCP system will automatically start deleting old users with the longest last engagement duration to accommodate new users who could be your High Intent Leads.
So, your Leadgen, Customer Support and Ecommerce chatbots will never stop working.
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Business verification limits
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Registered Number Limits
Business phone numbers can only be registered for use with one API at a time: Cloud API or On-Premises API. Business accounts are initially limited to 2 registered business phone numbers, but this limit can be increased to up to 20. If your business ...
How does a Bot User Limit works?
If a standard plan has 1000 bot users limit, This includes people who interact with your chatbot via DM messages and comments. This limit is shared between all the chatbots created in a workspace. The limit of 1000 bot users is on workspace level ...
WhatsApp, SMS & Voice Bot
Pick Providers As follow are the providers we currently work with. Different providers support different bots. Choose your provider according to your needs. Create an account with them and pick your number. OCP has put links for you to jump to their ...
Why voice bot didn't call users?
If you are using an inbound webhook to generate a voice bot user and call the user, the user is successfully created but the phone call didn't fire, please check your geo settings in your Twilio account. Sometimes you will need to unlock the geo ...