Workspace Time Zone Setting
In workspace settings, under workspace name, the time zone dropdown includes time zones along with city names.
The city name is only for reference to help you select the correct time zone. Please do not worry about which city name is saved. As long as the time zone is correct, should be fine.
Related Articles
Workspace Settings
On your dashboard, at the bottom of the left column sidebar, you will find “Workspace Settings”. This tab is used for configuring settings related to workspace such as time zones, name of the workspace, inviting/removing members, managing roles and ...
Setting Your 360dialog Webhook URL
A common problem users encounter when connecting 360dialog to their chat platform – the inability to receive messages. This issue is often due to improperly setting the webhook URL. Instead of navigating to the 360dialog account to manually set the ...
Why time value is incorrectly saved
Only add format when you need to display a date/time value. While setting up, using a display string will cause an error and the action will not trigger as intended.
Is the bot user limit per bot or for the workspace?
Bot user limit is implemented on the workspace level and the resources (X number of users) are shared between all the chatbots created under the same workspace. However, a secondary bot user limit can be set on per chatbot basis. This ensures that a ...
Email Profile Setting
In your main workspace, once you set up your email integration in SMTP profile, Gmail or Sendgrid are not supported. You can find the email integration in the Integrations in your main workspace. After you set up your email integration, you can ...