Deleting Phone Numbers
Limitations
- Only a business admin for the WhatsApp Business Account can delete a phone number.
- A number can not be deleted if the business has sent paid messages within the last 30 days using that number.
- If the business has sent paid messages in the past 30 days, you will
be redirected to the Insights page showing the date of the last paid
message. You will be able to delete the phone number 30 days after this
date.
- If the business has sent paid messages in the past 30 days, you will
be redirected to the Insights page showing the date of the last paid
message. You will be able to delete the phone number 30 days after this
date.
To delete a registered business phone number:
- In the Business Manager, go to your Business Settings page.
- Go to Settings > Business Settings > WhatsApp Accounts > WhatsApp Manager > Phone Numbers.
- From the WhatsApp Manager, find the phone number that you wish to delete. Click on the trash icon under Delete in the upper right.
- You
may be asked to provide the password for your Facebook account
connected to the WABA if the phone number had the status “Connected”
previously.
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