WhatsApp’s new message template feature is a game-changer for creating limited-time offers! We will guide you through creating effective discount campaigns designed to engage users even beyond the standard 24-hour window. Let’s explore the steps to ...
Templates Templates are used in template messages to open marketing, utility, and authentication conversations with customers. Unlike free-form messages, template messages are the only type of message that can be sent to customers who have yet to ...
OCP allows its users to create and synchronize WhatsApp templates directly from the platform. These are the main functionalities: Template Creation: Navigate to Content > Messenger Templates to create templates within OCP. Categories Supported: ...
Use in the flow builder Template messages offer more features, like the buttons(which can link to external URLs) & phone call button. You can send the template message right in the flow builder. It’s free to send if it’s within a 24-hour engagement ...
OCP has introduced a new feature that allows administrators to assign titles to WhatsApp Message Templates. This enhancement improves usability by allowing Live Chat agents to easily identify and select templates based on assigned titles. ...