How do I login in backend if my password does not work anymore?

How do I login in backend if my password does not work anymore?

First obvious thing is to try and reset your password, but if that does not work, you can login into PhpMyAdmin, locate the AppMail database and in it, the user table (mw_user if you used the mw_ prefix).

The user table will contain a column for password. Edit that column and in it put following string:

$P$GUih7JEhAQa6lSWZlpM6qI0UZjYy3R0

This is the password hash for:

 1234567890

Now save your changes and try to login in the application backend by using this password, you should be able to do it successfully.

After login, simply change your password from your account area (top right corner link).

    • Related Articles

    • Campaign activity map doesn’t work!

      The extension that will put opens, clicks and unsubscribes on a google map is called Campaign Activity Map and it has to be enabled from Backend > Extensions area. Once the extension is enabled, clicking on its title or on the extension details page ...

    • How blacklist monitors work?

      How blacklist monitors work? Blacklist monitors exist in order to automate the process of removing legit emails that were added into the global blacklist. Let’s assume your delivery server had a massive issue with yahoo.com and yahoo rejected a huge ...

    • Understanding how the sending quota and limits work

      This subject is always brought into our attention by our customers. Setting quota and limits can be done from Backend->Settings->Customers->Sending tab. These settings will apply to all customers registered into the system which are not assigned to a ...

    • When using WEB API delivery servers, bounce processing doesn’t work.

      If you are using the web api implementation for Amazon SES / Mandrill / Mailgun / etc and you find out that bounce processing doesn’t really work, below are potential reasons: 1. You are redirecting users from http to https. If that’s the case make ...

    • Use 2FA in AppMail

      Two-factor authentication (2FA), sometimes referred to as two-step verification or dual-factor authentication, is a security process in which users provide two different authentication factors to verify themselves. This process is done to better ...